{"id":330,"date":"2025-10-02T23:28:28","date_gmt":"2025-10-02T21:28:28","guid":{"rendered":"https:\/\/jean-pierredesign.be\/CMS2\/?page_id=330"},"modified":"2026-01-27T11:47:11","modified_gmt":"2026-01-27T10:47:11","slug":"contact","status":"publish","type":"page","link":"https:\/\/jean-pierredesign.be\/CMS2\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"330\" class=\"elementor elementor-330\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f0bf03 e-flex e-con-boxed e-con e-parent\" data-id=\"1f0bf03\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dfd80a elementor-widget elementor-widget-heading\" data-id=\"8dfd80a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Besoin d'aide?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0348750 elementor-widget elementor-widget-text-editor\" data-id=\"0348750\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Consultez notre FAQ ou contactez-nous&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0264840 e-flex e-con-boxed e-con e-parent\" data-id=\"0264840\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7225a7 elementor-widget elementor-widget-heading\" data-id=\"b7225a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les questions populaires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91e4daf elementor-widget elementor-widget-n-accordion\" data-id=\"91e4daf\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1520\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1520\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quel est le d\u00e9lai de livraison? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1520\" class=\"elementor-element elementor-element-76f9938 e-con-full e-flex e-con e-child\" data-id=\"76f9938\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595bffb elementor-widget elementor-widget-text-editor\" data-id=\"595bffb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"300\" data-end=\"405\">Nos commandes sont g\u00e9n\u00e9ralement exp\u00e9di\u00e9es sous <strong data-start=\"347\" data-end=\"365\">24 \u00e0 48 heures<\/strong> ouvr\u00e9es apr\u00e8s validation du paiement.<\/p><p data-start=\"411\" data-end=\"471\">Les d\u00e9lais de livraison varient selon votre localisation :<\/p><ul data-start=\"474\" data-end=\"589\"><li data-start=\"474\" data-end=\"524\"><p data-start=\"476\" data-end=\"524\"><strong data-start=\"476\" data-end=\"501\">France m\u00e9tropolitaine<\/strong> : 2 \u00e0 5 jours ouvr\u00e9s<\/p><\/li><li data-start=\"527\" data-end=\"586\"><p data-start=\"529\" data-end=\"586\"><strong data-start=\"529\" data-end=\"563\">Belgique \/ Luxembourg \/ Suisse<\/strong> : 3 \u00e0 7 jours ouvr\u00e9s<\/p><\/li><\/ul><p data-start=\"592\" data-end=\"732\">Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un <strong data-start=\"643\" data-end=\"668\">email de confirmation<\/strong> avec un <strong data-start=\"677\" data-end=\"696\">num\u00e9ro de suivi<\/strong> pour suivre votre colis en ligne.<\/p><p data-start=\"738\" data-end=\"827\">\u26a0\ufe0f En p\u00e9riode de forte demande (soldes, f\u00eates, etc.), de l\u00e9gers retards peuvent survenir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1521\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1521\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la politique de remboursement? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1521\" class=\"elementor-element elementor-element-67547f0 e-con-full e-flex e-con e-child\" data-id=\"67547f0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a22cef elementor-widget elementor-widget-text-editor\" data-id=\"9a22cef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"383\" data-end=\"561\">Vous disposez d\u2019un <strong data-start=\"402\" data-end=\"423\">d\u00e9lai de 14 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande pour demander un <strong data-start=\"485\" data-end=\"516\">remboursement ou un \u00e9change<\/strong>, conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur.Pour \u00eatre \u00e9ligible :<\/p><ul><li data-start=\"592\" data-end=\"669\">Le produit doit \u00eatre <strong data-start=\"613\" data-end=\"666\">neuf, non utilis\u00e9 et dans son emballage d\u2019origine<\/strong>.<\/li><li data-start=\"672\" data-end=\"738\"><p data-start=\"674\" data-end=\"738\">Tous les accessoires doivent \u00eatre <strong data-start=\"708\" data-end=\"735\">complets et en bon \u00e9tat<\/strong>.<\/p><\/li><\/ul><p data-start=\"744\" data-end=\"858\">Les <strong data-start=\"748\" data-end=\"767\">frais de retour<\/strong> sont \u00e0 la charge du client, sauf en cas d\u2019erreur de notre part ou de produit d\u00e9fectueux.<\/p><p data-start=\"864\" data-end=\"987\">Apr\u00e8s r\u00e9ception et v\u00e9rification du produit retourn\u00e9, nous proc\u00e9dons au <strong data-start=\"935\" data-end=\"984\">remboursement sur le mode de paiement initial<\/strong>.<\/p><p data-start=\"993\" data-end=\"1111\">Pour toute demande de retour, merci de nous contacter au pr\u00e9alable \u00e0 <span style=\"text-decoration: underline;\">forgex@service-client.be<\/span> avant de renvoyer le produit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1522\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1522\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la garantie sur les produits? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1522\" class=\"elementor-element elementor-element-6594d4e e-con-full e-flex e-con e-child\" data-id=\"6594d4e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-249f235 elementor-widget elementor-widget-text-editor\" data-id=\"249f235\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"375\" data-end=\"521\">Tous nos produits b\u00e9n\u00e9ficient d\u2019une <strong data-start=\"411\" data-end=\"439\">garantie l\u00e9gale de 2 ans<\/strong> \u00e0 compter de la date de r\u00e9ception, conform\u00e9ment \u00e0 la r\u00e9glementation europ\u00e9enne.<\/p><p data-start=\"527\" data-end=\"654\">Cette garantie couvre tout <strong data-start=\"554\" data-end=\"608\">d\u00e9faut de fabrication ou de fonctionnement anormal<\/strong> dans des conditions normales d\u2019utilisation.<\/p><p data-start=\"660\" data-end=\"723\">En cas de probl\u00e8me, contactez-nous \u00e0 <strong data-start=\"697\" data-end=\"716\">[ton email SAV]<\/strong> avec :<\/p><ul data-start=\"726\" data-end=\"863\"><li data-start=\"726\" data-end=\"759\"><p data-start=\"728\" data-end=\"759\">votre <strong data-start=\"734\" data-end=\"756\">num\u00e9ro de commande<\/strong>,<\/p><\/li><li data-start=\"762\" data-end=\"811\"><p data-start=\"764\" data-end=\"811\">des <strong data-start=\"768\" data-end=\"788\">photos ou vid\u00e9os<\/strong> du produit concern\u00e9,<\/p><\/li><li data-start=\"814\" data-end=\"860\"><p data-start=\"816\" data-end=\"860\">et une <strong data-start=\"823\" data-end=\"848\">description du d\u00e9faut<\/strong> constat\u00e9.<\/p><\/li><\/ul><p data-start=\"866\" data-end=\"1001\">Apr\u00e8s v\u00e9rification, nous vous proposerons soit un <strong data-start=\"916\" data-end=\"927\">\u00e9change<\/strong>, soit une <strong data-start=\"938\" data-end=\"952\">r\u00e9paration<\/strong>, soit un <strong data-start=\"962\" data-end=\"979\">remboursement<\/strong> selon la situation.<\/p><p data-start=\"1007\" data-end=\"1037\">\u26a0\ufe0f La garantie ne couvre pas :<\/p><ul data-start=\"1040\" data-end=\"1206\"><li data-start=\"1040\" data-end=\"1103\"><p data-start=\"1042\" data-end=\"1103\">l\u2019usure normale (ex. mousse d\u2019assise, rev\u00eatement du tapis),<\/p><\/li><li data-start=\"1106\" data-end=\"1154\"><p data-start=\"1108\" data-end=\"1154\">les dommages dus \u00e0 une mauvaise utilisation,<\/p><\/li><li data-start=\"1157\" data-end=\"1206\"><p data-start=\"1159\" data-end=\"1206\">ni les modifications non autoris\u00e9es du produit.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1523\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1523\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelles sont les m\u00e9thodes de livraisons?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1523\" class=\"elementor-element elementor-element-00284de e-flex e-con-boxed e-con e-child\" data-id=\"00284de\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5345e1f elementor-widget elementor-widget-text-editor\" data-id=\"5345e1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"372\" data-end=\"492\">Nous travaillons avec plusieurs transporteurs fiables pour assurer une livraison rapide et s\u00e9curis\u00e9e de vos commandes.<\/p><p data-start=\"498\" data-end=\"590\">Selon votre adresse et le type de produit, vous pouvez choisir parmi les options suivantes :<\/p><ul data-start=\"593\" data-end=\"814\"><li data-start=\"593\" data-end=\"662\"><p data-start=\"595\" data-end=\"662\"><strong data-start=\"595\" data-end=\"628\">Livraison standard \u00e0 domicile<\/strong> (Colissimo, DPD, ou \u00e9quivalent)<\/p><\/li><li data-start=\"665\" data-end=\"734\"><p data-start=\"667\" data-end=\"734\"><strong data-start=\"667\" data-end=\"696\">Livraison en point relais<\/strong> (Mondial Relay, Relais Colis, etc.)<\/p><\/li><li data-start=\"737\" data-end=\"811\"><p data-start=\"739\" data-end=\"811\"><strong data-start=\"739\" data-end=\"760\">Livraison express<\/strong> (sous 24 \u00e0 48 h ouvr\u00e9es, selon la disponibilit\u00e9)<\/p><\/li><\/ul><p data-start=\"817\" data-end=\"904\">Le choix du mode de livraison s\u2019effectue directement lors du <strong data-start=\"878\" data-end=\"901\">passage de commande<\/strong>.<\/p><p data-start=\"910\" data-end=\"1001\">Vous recevrez un <strong data-start=\"927\" data-end=\"952\">email de confirmation<\/strong> avec votre <strong data-start=\"964\" data-end=\"983\">num\u00e9ro de suivi<\/strong> d\u00e8s l\u2019exp\u00e9dition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1524\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1524\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels sont les politiques de retour? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1524\" class=\"elementor-element elementor-element-409df8d e-flex e-con-boxed e-con e-child\" data-id=\"409df8d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-003d5f2 elementor-widget elementor-widget-text-editor\" data-id=\"003d5f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"733\" data-end=\"870\">Si un produit ne vous convient pas, vous pouvez demander un <strong data-start=\"793\" data-end=\"803\">retour<\/strong> dans un d\u00e9lai de <strong data-start=\"821\" data-end=\"849\">14 jours apr\u00e8s r\u00e9ception<\/strong> de votre commande.<\/p><p data-start=\"876\" data-end=\"969\">Pour lancer la proc\u00e9dure, contactez notre service client \u00e0 <strong data-start=\"935\" data-end=\"954\">[ton email SAV]<\/strong> en pr\u00e9cisant :<\/p><ul data-start=\"972\" data-end=\"1072\"><li data-start=\"972\" data-end=\"1005\"><p data-start=\"974\" data-end=\"1005\">Votre <strong data-start=\"980\" data-end=\"1002\">num\u00e9ro de commande<\/strong>,<\/p><\/li><li data-start=\"1008\" data-end=\"1036\"><p data-start=\"1010\" data-end=\"1036\">Le <strong data-start=\"1013\" data-end=\"1033\">produit concern\u00e9<\/strong>,<\/p><\/li><li data-start=\"1039\" data-end=\"1069\"><p data-start=\"1041\" data-end=\"1069\">Et le <strong data-start=\"1047\" data-end=\"1066\">motif du retour<\/strong>.<\/p><\/li><\/ul><p data-start=\"1075\" data-end=\"1153\">Nous vous indiquerons ensuite <strong data-start=\"1105\" data-end=\"1128\">l\u2019adresse de retour<\/strong> et la marche \u00e0 suivre.<\/p><p data-start=\"1159\" data-end=\"1239\">Le produit doit \u00eatre <strong data-start=\"1180\" data-end=\"1236\">non utilis\u00e9, complet et dans son emballage d\u2019origine<\/strong>.<\/p><p data-start=\"1245\" data-end=\"1298\">Une fois le retour re\u00e7u, vous pourrez choisir entre :<\/p><ul data-start=\"1301\" data-end=\"1482\"><li data-start=\"1301\" data-end=\"1349\"><p data-start=\"1303\" data-end=\"1349\">Un <strong data-start=\"1306\" data-end=\"1317\">\u00e9change<\/strong> (m\u00eame article ou \u00e9quivalent),<\/p><\/li><li data-start=\"1352\" data-end=\"1396\"><p data-start=\"1354\" data-end=\"1396\">Un <strong data-start=\"1357\" data-end=\"1366\">avoir<\/strong> valable sur notre boutique,<\/p><\/li><li data-start=\"1399\" data-end=\"1482\"><p data-start=\"1401\" data-end=\"1482\">Ou un <strong data-start=\"1407\" data-end=\"1424\">remboursement<\/strong> selon les conditions de notre politique de remboursement<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba5ae2 elementor-widget elementor-widget-wpforms\" data-id=\"5ba5ae2\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-646\"><form id=\"wpforms-form-646\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"646\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/CMS2\/wp-json\/wp\/v2\/pages\/330\" data-token=\"8e054983660d2e2860cf2a3606756d72\" data-token-time=\"1792711603\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-646-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Nom <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-646-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-646-field_1-error\" required><label for=\"wpforms-646-field_1\" class=\"wpforms-field-sublabel after\">Pr\u00e9nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-646-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-646-field_1-last-error\" required><label for=\"wpforms-646-field_1-last\" class=\"wpforms-field-sublabel after\">Nom<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-646-field_4-container\"\n\t\t\tclass=\"wpforms-field 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message<\/label><textarea id=\"wpforms-646-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-646-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-646-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-646-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-646-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"646\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/jean-pierredesign.be\/CMS2\/wp-json\/wp\/v2\/pages\/330\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-646\" class=\"wpforms-submit\" data-alt-text=\"Envoi...\" data-submit-text=\"Envoyer\" aria-live=\"assertive\" value=\"wpforms-submit\">Envoyer<\/button><img decoding=\"async\" src=\"https:\/\/jean-pierredesign.be\/CMS2\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Besoin d&rsquo;aide? Consultez notre FAQ ou contactez-nous&nbsp; Les questions populaires Quel est le d\u00e9lai de livraison? Nos commandes sont g\u00e9n\u00e9ralement exp\u00e9di\u00e9es sous 24 \u00e0 48 heures ouvr\u00e9es apr\u00e8s validation du paiement. Les d\u00e9lais de livraison varient selon votre localisation : &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/jean-pierredesign.be\/CMS2\/contact\/\"> <span class=\"screen-reader-text\">Contact<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-330","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact - FORGEX<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - FORGEX\" \/>\n<meta property=\"og:description\" content=\"Besoin d&rsquo;aide? 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